Compensation Disclosure

Zynera is committed to delivering an excellent client experience. Every manager, employee, and plan member is our client. We win and retain our clients by operating with complete integrity. We advance that pledge by publicly providing full disclosure regarding our income.

Fully Earned Commissions

Unless stated otherwise by applicable law or contractual agreement between Zynera and insurers, any commission that Zynera is entitled to receive for any placements is fully earned at inception of the insurance program, and Zynera is entitled to retain such commissions in the event of a midterm cancellation of coverage or a reduction in coverage resulting in a premium adjustment.

How We Are Compensated

Zynera may receive compensation in multiple ways, including: (1) commissions paid by an insurer, calculated as a percentage of premiums, or (2) negotiated fees paid by a client in lieu of, or in addition to, commissions. These commissions or fees received are for the placement/renewal of a client's insurance/benefits program, day-to-day servicing, administration services, or other services Zynera has agreed to provide on a client's behalf.

Bonus, Supplemental & Contingency Payments

Zynera may also be eligible to receive other compensation such as incentive, contingency, bonus, and supplemental payments/commissions from insurance companies, intermediaries, technology vendors, or other third parties as a result of being an insurance broker (collectively, “Additional Compensation”).

Contingency payments or bonuses are based on the overall performance of a partial or entire book of business Zynera places with an insurance company. Zynera's eligibility and the amount of any such compensation may vary depending on the line of business and a number of “contingent” factors related to future performance. These factors include: (1) overall premium volume, (2) premium growth year-over-year, (3) persistency, (4) profitability, and/or (5) retention targets set by the insurer. Thus, a contingency payment received by Zynera from an insurer is difficult to tie back to any particular client insurance policy. Additional Compensation in the form of supplemental commission is established at the beginning of each calendar year based on Zynera's historical and current performance. Zynera's performance is typically measured using some or all of the same factors by which contingency payments are calculated.

Insurer Service Fees

Zynera may also receive service fees from insurers for consulting, analytics, and administration services specific to an insurer including, without limitation, (1) consulting services to help insurers develop their products, (2) marketing and engagement services to help insurers broaden available coverage for Zynera clients, and (3) delivering third-party benefits administration services. These service fees are not tied to, dependent on or identified with any particular client or insurance placement.

Investment & Interest Income

Zynera may also receive interest or investment income on funds temporarily held by it, such as premiums or return premiums, service fees or other compensation from premium finance companies for administrative services provided to or on behalf of premium finance companies relative to the financing of client insurance premiums.

Contact Us

Please contact your Zynera representative if you have specific questions regarding the compensation Zynera receives as it relates to your account.