Privacy Policy

Zynera has created this privacy policy to demonstrate our commitment to protecting the privacy of your personal information. This privacy policy applies to the use of the website and related products and services. By using the website and its services, you are agreeing to the terms of this privacy policy. Zynera reserves the right to modify the policy at any time without notice. Please periodically review this policy to stay informed about how we are helping to protect the personal information we collect. Your continued use of the website and its services constitutes your agreement to any changes and updates to the policy.

Zynera collects personal information on a voluntary basis when you use the web site to submit questions or comments, request information or materials, or download any material. Data collected may include name, address, phone number, and other demographic information. Any collected data as well as any email correspondence with Zynera, will be used solely within the business. Zynera does not sell or otherwise share any information obtained through this site.

The web site has security measures in place to protect against the loss, misuse and alteration of the information under our control. While we cannot guarantee the absolute security of your personal information, we use a variety of security technologies and procedures to help protect personal information from unauthorized access, use or disclosure. We have also put in place physical, electronic and managerial procedures to safeguard and secure the information we collect online.

If you have any questions or concerns about data privacy and security, the handling of your personal information or wish to make a request to access your information, please contact Zynera via e-mail at info@zynera.com.

TELEPHONE CONSUMER PROTECTION ACT (“TCPA”)

Implied Consent: When you contact us, Zynera may use the email address (or mobile phone number) you provide to send emails or Short Message Service (SMS) messages related to the services that we provide you, but only if you have given us permission to send you such emails and text messages. These communications are conversational in nature.

Express Written Consent: By submitting your contact information, you are providing your express written consent to receive communications from us at the email address and telephone numbers you enter on our forms, or that you later provide to us or enter in your participant portal. Your consent also serves as your express written consent to your past receipt of electronic communications from us. You further represent and warrant that:

• You are at least 18 years old;

• You live in the United States (or Canada, in such case, the Canadian consents below shall apply);

• You have not registered on a National or Statewide do not call list;

• You are the Account Holder of, or have the required consent to provide, the phone numbers and email addresses provided; and

• The phone numbers and email addresses provided are accurate and you will notify us if you release them to another.

Communications Include: These communications may include, without limitation, informational messages, using email, landline phone, fax, cellular phone, text messages (including SMS and MMS), and notifications through any app that we produce.

Revoking Consent and Opting Out. You may revoke your consent to receive certain communications at any time. To stop receiving text messages reply "STOP" to any of our texts. To stop receiving emails click the "UNSUBSCRIBE" link when provided, or reply "UNSUBSCRIBE" to the email when an automated unsubscribe link is not available. To stop receiving phone calls, communicate that request to us via phone, text message or email. We will make a commercially reasonable effort to comply with any opt-out communications that we receive from you. By contacting us to opt-out of a certain communication, you consent to receive a final communication confirming your opt-out.

Communication Frequency: How often we send you communications will vary. The individual consultant or administrator who communicates with you will determine communication frequency.

Communications Provisions – Canadian Residents: In addition to the consent provided above, Canadian residents agree to the following compliance provisions, with respect to Canada’s anti-spam legislation, Canada’s Personal Information Protection and Electronic Documents Act and Canadian Provincial Law including Alberta’ Personal Information Protection Act, and Quebec’s act respecting the protection of personal information in the private sector:

• You agree to the provisions governing use and disclosure of personal information that are found in this privacy policy;

• Our communication with you shall continue until you opt-out, which indicates you are no longer considering or using the services we provide; and

• Your personal information may also be transmitted to, used in, and stored in the United States.